REGISTRATION IS NOW CLOSED - CONTACT - [email protected]
POSITIONING YOUR CATERING DEPARTMENT FOR SUCCESS In this educational session you will learn how to apply some simple, yet effective ways to enhance the effectiveness of your organizational, operational, and marketing practices. Speaker, John Lombardo CHA [email protected]
John is experienced in operational management and training/mentoring for a variety of hospitality specialties. Initially focused on a culinary career including participation in the VICA Culinary Olympics, John's career path changed when he entered the Cornell University Hotel School's business degree program which was followed by various management positions with 5-Diamond-4-Star hotels/resorts and club environments from the Caribbean to Hawaii. He was also managing partner for a large on and off-premises catering venue in NJ for 11 years and general manager of the Saybrook Point Resort, Spa & Marina in CT for 7 years. John is a senior consultant with Certified Catering Consultants and contributor to trade magazines on a variety of subjects. When not consulting on projects, he is also a Professional Dog Trainer. YOU'VE BEEN SERVED Speakers:Ryan Doerr, President at Strategic Club Solutions and and Laura Leszczynski, VP or Marketing & Strategy of Strategic Club Solutions. You've Been Served: Delivering an Exceptional F&B Experience 1) Explore the challenges that face Club operations in F&B 2) Benchmark managing expectations and setting the standards of excellence 3) Assess your Club's "Opportunity Index" for an improved F&B experience 4) Explore innovation and experiences to implement in F&B at your club 5) Best practices and key takeaways from world class hospitality providers that you can implement at your club
Participants will take away samples and examples of tools that they can take back and implement at their club. Participants will experience an interactive session to better learn and apply key concepts. Registered participants will receive: Clubology Get a copy of their new Amazon Best Seller, Clubology: The Science and Strategy of Being in the People Business. included for attendees, Laura and Ryan will be happy to do a book signing. READ LAURA AND RYAN'S BIOS
WORKSHOP SCHEDULE 8:30am – Registration and Continental Breakfast 9:30am – 12:30 SESSION I with John Lombardo, CHA 12:45pm-1pm – Business Meeting 1pm – 2pm –Lunch 2pm-5pm –SESSION II with Strategic Club Solutions 5pm – Conclude with Assessment
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